chrisharrisblog.com

Great Question! Why in the world would you need company policies? There are many reasons. It sets your expectations for the actions and outcomes of your workers. It gives them an idea how their performance is to be judged. I could go on from the Human Resource point of view, but that’s not what I’m interested [...]

OK, so you have decided that you need to have a communication policy. There needs to be 2 major parts to the policy. How the drivers communicate with the outside world and how the office communicates with the drivers.
Drivers 1st!
You need to explain to your drivers what you want to achieve with the new communication [...]